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Cloud Management

Building and operating your own infrastructure on the cloud has never been easier. While the infrastructure is managed by Cloud Providers such as Microsoft or Amazon, Mismo Systems does the cloud management to make sure that you can focus completely on your work and core tasks leaving the burden of managing the end to end services to us. (Why do you need to move to the cloud? Read More)

Overview

  • Business Hours Remote Support
  • 24x7x365 emergency support
  • Regular Health and Performance Monitoring
  • Capacity Planning and Cost optimization
  • Cloud Change Management
  • Break-fix Support
  • Monthly health Reporting

Cloud Infra Management

Regular Monitoring of Cloud Environment

  • Cloud Infra Monitoring
  • Threat Monitoring
  • Alerting & Integrated Incident Management
  • Quick action and mitigation of complexities

IaaS Management

  • Configuration Management
  • Patch Management
  • DB Health Check & Performance Tuning
  • AD Health Check & Diagnostics

Network Configuration Management

  • Cloud Virtual Network Management
  • Connectivity, Express Route & VPN Management
  • Web Traffic Management
  • Third Party Security Virtual Appliance Management

Security Management

  • System Threat Management
  • Web Application Firewall Management
  • Network Assessment
  • RBAC Security and Access Management

Azure Infrastructure Inputs

  • Azure Utilization Analysis & Optimization Services
  • Periodic Architecture Review
  • Infrastructure Modernization Guidance
  • Azure Change Management

Desktop as a Service Management

Mismo Virtual Desktop Management

  • Monitoring and Alerting
  • Permission and Access Management
  • Dashboards and Reporting
  • Management of devices, hosts and sessions
  • Profiles and Office 365 containers management
  • Firewall Management
  • Monitoring and management of on premises connectivity/VPN
  • Backup and Security Management
  • Break fix

Management of Windows 10

  • Management of Windows Information Protection Policies
  • Management of Windows Autopilot
  • Management of windows defender
  • Management of Windows devices inventory

Mismo VDI Cost Management

  • Capacity Optimization and Auto Scaling
  • Automation, Matrices and Dashboards
  • Change management to adopt business needs
  • Provisioning and De-provisioning
  • Account and Billing management

Mismo Service Desk

  • Business Hours Remote Support
  • 24x7x365 emergency support

DRaaS Management

Mismo Service Desk

  • Business Hours Remote Support
  • 24x7x365 emergency support

Mismo DR Management

  • Monthly Test Failovers
  • Live DR Drill
  • Fail-over and Fail-back
  • Break-fix Support

Mismo DR Cost Management

  • Health and Performance Monitoring
  • Azure Change Management
  • Capacity Planning and Cost optimization
  • Billing and Account Management

 

 

BaaS Management

Mismo Service Desk

  • Business Hours Remote Support
  • 24x7x365 emergency support

Mismo Backup Management

  • Backup Status Monitoring
  • Quarterly Backup Restoration Drill
  • Live Backup Assessment
  • Break-fix Support

Mismo DR Cost Management

  • Health and Performance Monitoring
  • Azure Change Management
  • Capacity Planning and Cost optimization
  • Billing and Account Management
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